Privacy Policy

AVG Customer Support

Privacy Policy

Your privacy is a prime policy to AVG Customer Support. The policies here, describe how AVG Customer Support collects, uses and discloses any of your personal information.

Collecting Your Personal Information

When a user visits, or uses our services and applications we collect their information in several ways. We may either collect the information directly from our site forms or we may collect some information from users who tend to use our applications. Some usual information’s asked or taken from a user submission include name, email address, educational qualification, DOB, etc.

Some basic information may also be collected from the user’s end, whenever they visit For instance, it is a standard protocol for every web browser to follow whenever you visit any website, including ours. This information includes your computer’s internet protocol, language, access time, browser type, and referring website addresses (if any).


Cookies are generated automatically, keeping users choice and visits in mind. With the help of cookies, we may automatically collect some information to enhance your experience with our site. Cookies may be used to count the number of systems accessing our site, remember your preferences and personalize your experience. If the user has disabled cookies functionality, they would not be able to access certain features on our site.

Use of Personal Information

We may use the information, to personalize and improve user experience over our site and with our applications; for providing services and responding to user queries and comments; for sending service messages, information asked by user, invoice details, updates, computer notices, security alerts and Assistance messages; for alerting user with promotional information’s, new products arrival and services offered by AVG Customer Support; your personal information may be combined with the third party gathered information, just to match your information so that we can understand your needs and serve you better.

Sharing of Personal Information

Some promotions and features provided by AVG Customer Support are presented jointly with other companies. If the user chooses to avail these promotions or features, their information would be collected and used by AVG Customer Support and those dedicated companies.

The personal information provided by you is not shared with the third party partners for their privacy policies until we receive consent from your side; With third party vendors or consultants working on our behalf need to access through your information to carry out their work with us; to

• Comply with laws or respond t legal process and lawful requests
• To protect the rights and property of members, TST, our agents and others including to enforce our policies, agreements and terms of use, or
• In the good faith that disclosure is needed to respond to an emergency or protect the personal safety of any person

Security of Your Personal Information

AVG Customer Support takes all reasonable security measures for protecting user’s personal information. We owe to secure all personal details provided by the user, for preventing any misuse, unauthorized access, loss, disclosure, alteration and destruction of the information.

Beware: The password used on our site should not be disclosed with anyone. In case, if you find out that your password has been misused, please contact us immediately.

Choices about Use of Your Personal Information

A user may “opt-out” from receiving the promotional emails and messages from AVG Customer Support by following some simple instructions provided in those emails. Users may even send requests relating to these promotional messages on our assistance email ID

Updating and Accessing Your Personal Information

If, your personal information changes AVG Customer Support needs you to correct and update the information as soon as possible to continue availing the services. You can request for changes and access through your information by emailing us at

Changes to this Policy

AVG Customer Support change these policies from time-to-time. Any change in the policies would be reflected from the “Last Updated” date above. For better assistance, we encourage you to review these policies whenever you visit our site or avail our services so that you are updated about the policies.

Queries about the Policy

If you have any queries about our policies, feel free to contact us at